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Describe a phone problem, ask about repair costs and timing, and explain how to back up photos.
At ten this morning, after my phone fell on the floor,
its screen suddenly went black.
In that second, I became quieter than my phone.
Because my phone has photos and work messages,
and orders for my dessert shop.
First, I pressed the power button.
Nothing happened.
I pressed it again for a long time, but the screen was still black.
The edge of the phone was a little broken,
but it did not look very serious from the outside.
I hoped that it had simply run out of power.
I went straight back to my dessert shop and found the charger.
But after charging it for half an hour, the phone still did not turn on.
Then I realized
that a customer was coming this afternoon to collect a birthday cake.
She had already sent me a message on my phone,
but now I could not see it.
I was a little worried, but I first told myself:
Do not panic.
There was also a computer in the shop,
so I could look at the online orders.
Luckily, the customer's name,
phone number, and cake collection time were all on the computer.
I called her,
and also told her that my phone was broken.
After lunch, I left the shop with my colleague,
and took my phone to a repair shop.
That shop was not far from my home,
on the second floor of a shopping mall.
There were lots of phone cases outside the shop,
and a few young people were looking at new phones.
The repair clerk first asked me:
When did your phone break?
I said: This morning, it fell from the table.
Now the screen is black,
but it seems that there is still sound inside.
He said: Let me take a look for you first.
He put the phone on the table,
and connected it to a small machine.
After a while, the screen finally lit up for a moment.
We could both see many tiny lines on it.
The clerk said that the screen inside the phone was broken,
and it needed a new one.
I asked him: How much is it to replace the screen?
How long will it take?
He said: The screen for this phone is not cheap,
about five hundred yuan.
It can be fixed this afternoon,
but you should first put your photos and important things onto a computer.
Five hundred yuan was a little expensive,
but every day I need my phone to check orders,
reply to messages, and take payments.
I thought about it and still decided to fix it.
The clerk gave me a small piece of paper,
with the collection time written on it.
I put that paper into my wallet,
because I was afraid that I would lose it too.
While I waited for my phone,
I did not sit in the mall the whole time.
I ate a bowl of noodles nearby,
and bought a cup of hot tea.
Without my phone, I could not keep watching short videos,
or reply to messages again and again.
At first, it felt very strange,
but later I felt much calmer.
At four in the afternoon, I went back to the repair shop.
The clerk showed me my phone.
The new screen was very bright, and all my photos and messages were still there.
First, I checked my order app for him,
and then I called my family.
Everything was fine, and I finally felt relieved.
After I got home, I did two things.
First, I copied my photos onto my computer.
Second, I bought a thicker phone case.
Now, when my phone falls on the floor,
I still get a little scared,
but I do not get as worried as before.
Of course, a broken phone is troublesome,
but you do not need to be too afraid.
When you go to a phone repair shop, you can say:
My phone is broken. Can you help me take a look?
If you want to know the price, you can ask:
How much does it cost to fix this?
I hope your phone always works well,
and I also hope your important photos and messages have a safe place.
Complete website reading adapted from Simply Natural Chinese. Channel calls to action are removed and selected wording is edited. This is not a word-for-word video transcript. Related videos are not currently verified public.
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Words to take with you
Useful words
屏幕
screen
我的手机屏幕突然黑了。
My phone screen suddenly went black.开机键
power button
我按了一下开机键。
I pressed the power button.充电器
charger
我找出充电器给手机充电。
I found the charger and charged my phone.订单
order
我每天都要用手机看订单。
I use my phone to check orders every day.边框
frame; edge
手机旁边的边框有一点儿坏了。
The edge of the phone was a little damaged.Check your understanding
5 questions · up to 50 points
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