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Describe a phone problem, ask about repair costs and timing, and explain how to back up photos.

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小悦早上十点,我的手机掉到地上以后,

At ten this morning, after my phone fell on the floor,

小悦屏幕突然黑了。

its screen suddenly went black.

小悦那一秒,我比手机还安静。

In that second, I became quieter than my phone.

小悦因为我的手机里有照片、工作消息,

Because my phone has photos and work messages,

小悦还有甜品店的订单。

and orders for my dessert shop.

小悦我先按了一下开机键。

First, I pressed the power button.

小悦没有反应。

Nothing happened.

小悦我又按了很久,屏幕还是黑的。

I pressed it again for a long time, but the screen was still black.

小悦手机旁边的边框有一点儿坏了,

The edge of the phone was a little broken,

小悦可是外面看起来没有很严重。

but it did not look very serious from the outside.

小悦我希望它只是没电了。

I hoped that it had simply run out of power.

小悦我马上回到甜品店,找出充电器。

I went straight back to my dessert shop and found the charger.

小悦可是充了半个小时,手机还是没有亮。

But after charging it for half an hour, the phone still did not turn on.

小悦我这才发现,

Then I realized

小悦今天下午有一个客人要来拿生日蛋糕。

that a customer was coming this afternoon to collect a birthday cake.

小悦她已经用手机给我发过消息了,

She had already sent me a message on my phone,

小悦现在我看不到。

but now I could not see it.

小悦我有一点儿着急,不过我先告诉自己:

I was a little worried, but I first told myself:

小悦别乱。

Do not panic.

小悦店里还有电脑,

There was also a computer in the shop,

小悦我可以看一看网上的订单。

so I could look at the online orders.

小悦还好,客人的名字、

Luckily, the customer's name,

小悦电话和拿蛋糕的时间都在电脑上。

phone number, and cake collection time were all on the computer.

小悦我给她打了电话,

I called her,

小悦也告诉她我的手机坏了。

and also told her that my phone was broken.

小悦中午以后,我把店交给同事,

After lunch, I left the shop with my colleague,

小悦带着手机去了一家手机店。

and took my phone to a repair shop.

小悦那家店离我家不远,

That shop was not far from my home,

小悦在一个商场的二楼。

on the second floor of a shopping mall.

小悦店门口有很多手机壳,

There were lots of phone cases outside the shop,

小悦还有几个年轻人在看新手机。

and a few young people were looking at new phones.

小悦店里的哥哥先问我:

The repair clerk first asked me:

小悦“手机是什么时候坏的?”

When did your phone break?

小悦我说:“今天早上,它从桌子上掉下来了。

I said: This morning, it fell from the table.

小悦现在屏幕是黑的,

Now the screen is black,

小悦可是里面好像还有声音。”

but it seems that there is still sound inside.

小悦他说:“我先帮你看一看。”

He said: Let me take a look for you first.

小悦他把手机放在桌子上,

He put the phone on the table,

小悦又接上一个小机器。

and connected it to a small machine.

小悦过了一会儿,屏幕终于亮了一下。

After a while, the screen finally lit up for a moment.

小悦我们都看见上面有很多很小的线。

We could both see many tiny lines on it.

小悦哥哥说,手机里面的屏幕坏了,

The clerk said that the screen inside the phone was broken,

小悦要换一个新的。

and it needed a new one.

小悦我问他:“换屏幕要多少钱?

I asked him: How much is it to replace the screen?

小悦要多长时间?”

How long will it take?

小悦他说:“这个手机的屏幕不便宜,

He said: The screen for this phone is not cheap,

小悦大概五百块。

about five hundred yuan.

小悦今天下午可以修好,

It can be fixed this afternoon,

小悦但是你最好先把照片和重要的东西放到电脑里。”

but you should first put your photos and important things onto a computer.

小悦五百块有一点儿贵,

Five hundred yuan was a little expensive,

小悦可是我每天都要用手机看订单、

but every day I need my phone to check orders,

小悦回消息、收钱。

reply to messages, and take payments.

小悦我想了想,还是决定修。

I thought about it and still decided to fix it.

小悦哥哥给我一张小纸,

The clerk gave me a small piece of paper,

小悦上面写着拿手机的时间。

with the collection time written on it.

小悦我把那张纸放进钱包,

I put that paper into my wallet,

小悦怕自己又找不到。

because I was afraid that I would lose it too.

小悦等手机的时候,

While I waited for my phone,

小悦我没有一直坐在商场里。

I did not sit in the mall the whole time.

小悦我去附近吃了一碗面,

I ate a bowl of noodles nearby,

小悦又买了一杯热茶。

and bought a cup of hot tea.

小悦没有手机,我不能一直看短视频,

Without my phone, I could not keep watching short videos,

小悦也不能不停地回消息。

or reply to messages again and again.

小悦一开始我觉得很不习惯,

At first, it felt very strange,

小悦后来却觉得安静了很多。

but later I felt much calmer.

小悦下午四点,我回到手机店。

At four in the afternoon, I went back to the repair shop.

小悦哥哥把手机给我看。

The clerk showed me my phone.

小悦新的屏幕很亮,照片和消息也都还在。

The new screen was very bright, and all my photos and messages were still there.

小悦我先给他看了一下我的订单软件,

First, I checked my order app for him,

小悦又给家人打了一个电话。

and then I called my family.

小悦全部都没有问题,我终于放心了。

Everything was fine, and I finally felt relieved.

小悦回家以后,我做了两件事。

After I got home, I did two things.

小悦第一,我把照片放到了电脑里。

First, I copied my photos onto my computer.

小悦第二,我买了一个厚一点儿的手机壳。

Second, I bought a thicker phone case.

小悦现在我的手机掉到地上时,

Now, when my phone falls on the floor,

小悦我还是会害怕一下,

I still get a little scared,

小悦可是不会像以前那么着急。

but I do not get as worried as before.

小悦手机坏了当然很麻烦,

Of course, a broken phone is troublesome,

小悦可是你不用太怕。

but you do not need to be too afraid.

小悦去手机店的时候,可以说:

When you go to a phone repair shop, you can say:

小悦“我的手机坏了,您能帮我看一下吗?”

My phone is broken. Can you help me take a look?

小悦如果你想知道价格,可以问:

If you want to know the price, you can ask:

小悦“修这个要多少钱?”

How much does it cost to fix this?

小悦希望你的手机一直好好的,

I hope your phone always works well,

小悦也希望你重要的照片和消息都有一个安全的地方。

and I also hope your important photos and messages have a safe place.

Adapted reading

Complete website reading adapted from Simply Natural Chinese. Channel calls to action are removed and selected wording is edited. This is not a word-for-word video transcript. Related videos are not currently verified public.

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Words to take with you

Useful words

屏幕

píng mù

screen

我的手机屏幕突然黑了。

My phone screen suddenly went black.

开机键

kāi jī jiàn

power button

我按了一下开机键。

I pressed the power button.

充电器

chōng diàn qì

charger

我找出充电器给手机充电。

I found the charger and charged my phone.

订单

dìng dān

order

我每天都要用手机看订单。

I use my phone to check orders every day.

边框

biān kuàng

frame; edge

手机旁边的边框有一点儿坏了。

The edge of the phone was a little damaged.

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