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What you’ll learn

The delivery words you'll actually need: 快递 (the delivery/the courier), 包裹 (the parcel itself), 快递柜 (smart locker), 驿站 (parcel station), 取件码 (pickup code), 上门 (come to your door).; 快递 vs 包裹 — 快递 is the delivery service (and the delivery guy), 包裹 is the physical thing in your arms. Or you can just call it 一个箱子.; 把 sentences all through the episode: 把快递拿出来, 把胶带划开, 把小窝放在地上, 把它洗干净, 把纸收起来, 把它叫醒.

Read every line
小悦手机响了一下,我拿起来一看,上面写着:您的快递已经到了。就这么一句话,能让我一整天都开心。

My phone buzzed, and I picked it up to look, and on the screen it said: your parcel has arrived. Just that one sentence can make my whole day.

小悦我是小悦,在杭州开一家小小的甜品店。今天我不做蛋糕,我要去取快递,一边取一边跟你说说,在中国网上买东西是什么样的。

I am Xiao Yue, and I run a tiny dessert shop in Hangzhou. Today I am not making cakes. I am going to pick up my parcels, and while I do, I will tell you about what online shopping is like in China.

小悦这次我一共买了三样东西:一件夏天的裙子,一个给猫用的小窝,还有一个做蛋糕的模具。三个包裹,今天全都到了。

This time I bought three things in total: a summer dress, a little bed for my cat, and a baking tin for making cakes. Three parcels, and they all arrived today.

小悦在中国网上买东西,最让人高兴的就是快。一般两三天就能到,有的时候我今天晚上买,第二天下午就送到了。

When you shop online in China, the best part is how fast it is. It usually arrives in two or three days, and sometimes I order it tonight and it shows up the next afternoon.

小悦不过快递一般不会直接送到你家门口,而是放在楼下的快递柜里,或者放在小区门口的快递驿站。

But parcels usually are not delivered right to your door. Instead they go into the parcel lockers downstairs, or to the parcel station at the gate of the compound.

小悦这里教你一个小知识。快递这两个字,说的是送东西这件事,也可以指送东西的人。东西本身,我们一般叫包裹,或者直接说一个箱子。

Here is a little piece of knowledge for you. The word kuaidi means the delivery itself, and it can also mean the person who delivers it. For the thing itself we usually say baoguo, a parcel, or we just call it a box.

小悦所以我换了鞋,拿上手机就下楼了。短信里有一串数字,我们叫它取件码,有了它,你才能把自己的快递拿出来。

So I changed my shoes, grabbed my phone and went downstairs. The text message has a string of numbers we call the pickup code, and only with that code can you get your parcel out.

小悦楼下的快递柜里只有一个小包裹。另外两个箱子太大,放不进去,被送到了小区门口的驿站。

There was only one small parcel in the locker downstairs. The other two boxes were too big to fit, so they went to the parcel station at the gate.

小悦驿站里面有很多很高的架子,一层一层,上面全是包裹。每个架子上都写着数字,你要按短信上的号去找。

Inside the station there are lots of very tall shelves, layer after layer, all full of parcels. Every shelf has a number written on it, and you look for yours using the number in the message.

小悦我把手机拿给里面的小哥看了一眼,他问我:手机号后面四位是多少?我说出来以后,他很快就帮我把箱子找到了。

I showed my phone to the young guy working there, and he asked me: what are the last four digits of your phone number? Once I said them, he found my boxes for me very quickly.

小悦三个包裹,一个大的,两个小的。我一边用两只手抱住大箱子,一边把两个小的放在上面,用下巴压着,走路只能一步一步慢慢来。

Three parcels: one big one and two small ones. I held the big box with both arms, stacked the two small ones on top of it, and pressed down on them with my chin, so I could only walk one slow step at a time.

小悦上楼的时候,我一直怕箱子掉下来。终于进了门,我把它们全放在客厅的地上,先坐下来休息了一会儿。

Going up the stairs, I kept worrying the boxes would fall. I finally got through the door, put them all down on the living room floor, and sat down to rest for a moment.

小悦接下来就是我最喜欢的部分——拆快递。可是我找了半天,也没找到剪刀。最后我用钥匙,把箱子上的胶带划开了。

Next comes my favourite part: opening the parcels. But I looked for ages and could not find the scissors. In the end I used my key to cut open the tape on the box.

小悦箱子一打开,我的猫小花马上就跑了过来。它一点也不看里面的东西,只想坐进那个空箱子里。

The moment the box opened, my cat Xiao Hua came running over. She did not look at what was inside at all. She only wanted to sit in the empty box.

小悦第一个包裹,就是给它买的那个小窝,又软又暖和。我把小窝放在地上,小花看了一眼,转身又坐回箱子里去了。

The first parcel was that little bed I bought for her, soft and warm. I put the bed on the floor, Xiao Hua took one look at it, turned around and sat back down in the box.

小悦我花钱给它买窝,它却更喜欢不要钱的箱子。养猫的人,应该都懂这种感觉。

I spend money buying her a bed, and she likes the free box better. Anyone with a cat probably knows this feeling.

小悦我只好把小窝放在箱子旁边,等它自己想进去的时候再说。养猫就是这样,你没办法让它听你的,只能等它慢慢习惯。

So I just put the bed next to the box and waited until she felt like getting in herself. That is what having a cat is like. You cannot make her listen to you. You can only wait for her to get used to it.

小悦第二个包裹是那件裙子。我把它拿出来,在身上比了比,心一下子就凉了:颜色跟照片上的不太一样,也比我想的大了一号。

The second parcel was the dress. I took it out and held it up against myself, and my heart sank right away. The colour was not quite like the photo, and it was a size bigger than I expected.

小悦还好在中国网上买东西,一般都可以七天无理由退货。不管你是不喜欢,还是买错了大小,都能退回去。

Luckily, when you shop online in China, you can usually return things within seven days for any reason. Whether you just do not like it or you got the wrong size, you can send it back.

小悦我在手机上点了几下,写上四个字:大小不合适。第二天就有快递员上门,把裙子拿走了。整个过程,我一步都没出门。

I tapped a few times on my phone and wrote four words: the size does not fit. The next day a courier came to my door and took the dress away. Through the whole thing, I never took a step outside.

小悦第三个包裹最小,是我做蛋糕要用的模具。我把它洗干净,放进厨房的柜子里,明天就能用上了。

The third parcel was the smallest. It was the baking tin I need for making cakes. I washed it clean and put it in the kitchen cupboard, and tomorrow I can start using it.

小悦拆完以后,我看了看客厅,地上全是纸箱、塑料袋和纸。买的时候只要一分钟,收拾起来却要半个小时。

After I finished unboxing, I looked around the living room. The floor was covered in cardboard boxes, plastic bags and paper. Buying it takes one minute, but cleaning up takes half an hour.

小悦我把纸一张一张收起来,正要去拿那个最大的箱子,一低头,发现小花已经在里面睡着了。

I picked up the paper piece by piece, and just as I reached for the biggest box, I looked down and found Xiao Hua already fast asleep inside it.

小悦它睡得那么香,肚子一起一伏,我实在不想把它叫醒。好吧,那这个箱子就先留着吧。

She was sleeping so soundly, her little belly going up and down, that I really did not want to wake her up. All right then, I guess this box gets to stay.

小悦其实现在网上买东西真的太方便了。想要什么,手机上点一点,过两天就送到楼下,连门都不用出。

Honestly, shopping online these days really is so convenient. Whatever you want, a few taps on your phone, and in a couple of days it is downstairs, without you ever leaving home.

小悦可是我也发现,太方便有的时候也不全是好事。买的时候很开心,拆的时候更开心,可是家里的东西,就这样一点一点变多了。

But I have also noticed that being too convenient is not always a good thing. Buying it feels great, opening it feels even better, but the things in my home just keep piling up, little by little.

小悦最后教你三句最有用的话。第一句:我来取快递,取件码是这个。第二句:麻烦帮我放在门口,谢谢。第三句:我想退货,大小不合适。

Finally, let me teach you the three most useful sentences. Number one: I am here to pick up a parcel, this is my pickup code. Number two: please leave it at my door, thank you. Number three: I would like to return this, the size does not fit.

小悦好了,我要去把地上剩下的纸箱收拾一下了。谢谢你今天陪我一起取快递、拆快递,我们下次再见。

All right, I need to go and clear up the rest of the boxes on the floor. Thank you for coming along today to pick up and open my parcels, and I will see you next time.

Adapted reading

Adapted from a Simply Natural Chinese YouTube episode into a complete three-line website reading. This is not a word-for-word transcript.

The reading may differ from the original video or audio.

Words to take with you

Useful words

快递

kuài dì

express delivery; a parcel delivery — it can mean the service, the delivery itself, or the courier

不过快递一般不会直接送到你家门口。

But parcels usually are not delivered right to your door.

包裹

bāo guǒ

a parcel; a package — the physical thing, as opposed to 快递 the service

三个包裹,今天全都到了。

Three parcels, and they all arrived today.

快递柜

kuài dì guì

a smart parcel locker — the bank of lockers at the foot of most Chinese apartment buildings

而是放在楼下的快递柜里。

Instead they go into the parcel lockers downstairs.

驿站

yì zhàn

a parcel station — a small shop in the compound that holds parcels too big for the lockers

或者放在小区门口的快递驿站。

Or to the parcel station at the gate of the compound.

取件码

qǔ jiàn mǎ

a pickup code — the number in the text message that lets you open the locker or claim the parcel

短信里有一串数字,我们叫它取件码。

The text message has a string of numbers we call the pickup code.

放不进去

fàng bù jìn qù

cannot fit in — a potential complement: 放 put + 不 not able + 进去 in

另外两个箱子太大,放不进去。

The other two boxes were too big to fit in.

架子

jià zi

a shelf; a rack

驿站里面有很多很高的架子。

Inside the station there are lots of very tall shelves.

胶带

jiāo dài

packing tape; sticky tape

最后我用钥匙,把箱子上的胶带划开了。

In the end I used my key to cut open the tape on the box.

拆

chāi

to open up; to tear open; to take apart — 拆快递 is the whole ritual of unboxing

接下来就是我最喜欢的部分——拆快递。

Next comes my favourite part: opening the parcels.

模具

mú jù

a mould; a baking tin (note: 模 is read mú here, not mó)

是我做蛋糕要用的模具。

It was the baking tin I need for making cakes.

七天无理由退货

qī tiān wú lǐ yóu tuì huò

seven-day no-questions-asked returns — the standard return policy for online shopping in China

一般都可以七天无理由退货。

You can usually return things within seven days for any reason.

大小不合适

dà xiǎo bù hé shì

the size does not fit — the phrase you type in when returning clothes

我在手机上点了几下,写上四个字:大小不合适。

I tapped a few times on my phone and wrote four words: the size does not fit.

上门

shàng mén

to come to your door — used for couriers, repair workers and home services

第二天就有快递员上门,把裙子拿走了。

The next day a courier came to my door and took the dress away.

收拾

shōu shi

to tidy up; to clear away (拾 is neutral tone here)

买的时候只要一分钟,收拾起来却要半个小时。

Buying it takes one minute, but cleaning up takes half an hour.

睡着

shuì zháo

to fall asleep (note: 着 is read zháo here, not zhe — it marks the result, actually falling asleep)

发现小花已经在里面睡着了。

I found Xiao Hua already fast asleep inside it.

方便

fāng biàn

convenient; handy

其实现在网上买东西真的太方便了。

Honestly, shopping online these days really is so convenient.

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