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The delivery words you'll actually need: 快递 (the delivery/the courier), 包裹 (the parcel itself), 快递柜 (smart locker), 驿站 (parcel station), 取件码 (pickup code), 上门 (come to your door).; 快递 vs 包裹 — 快递 is the delivery service (and the delivery guy), 包裹 is the physical thing in your arms. Or you can just call it 一个箱子.; 把 sentences all through the episode: 把快递拿出来, 把胶带划开, 把小窝放在地上, 把它洗干净, 把纸收起来, 把它叫醒.
My phone buzzed, and I picked it up to look, and on the screen it said: your parcel has arrived. Just that one sentence can make my whole day.
I am Xiao Yue, and I run a tiny dessert shop in Hangzhou. Today I am not making cakes. I am going to pick up my parcels, and while I do, I will tell you about what online shopping is like in China.
This time I bought three things in total: a summer dress, a little bed for my cat, and a baking tin for making cakes. Three parcels, and they all arrived today.
When you shop online in China, the best part is how fast it is. It usually arrives in two or three days, and sometimes I order it tonight and it shows up the next afternoon.
But parcels usually are not delivered right to your door. Instead they go into the parcel lockers downstairs, or to the parcel station at the gate of the compound.
Here is a little piece of knowledge for you. The word kuaidi means the delivery itself, and it can also mean the person who delivers it. For the thing itself we usually say baoguo, a parcel, or we just call it a box.
So I changed my shoes, grabbed my phone and went downstairs. The text message has a string of numbers we call the pickup code, and only with that code can you get your parcel out.
There was only one small parcel in the locker downstairs. The other two boxes were too big to fit, so they went to the parcel station at the gate.
Inside the station there are lots of very tall shelves, layer after layer, all full of parcels. Every shelf has a number written on it, and you look for yours using the number in the message.
I showed my phone to the young guy working there, and he asked me: what are the last four digits of your phone number? Once I said them, he found my boxes for me very quickly.
Three parcels: one big one and two small ones. I held the big box with both arms, stacked the two small ones on top of it, and pressed down on them with my chin, so I could only walk one slow step at a time.
Going up the stairs, I kept worrying the boxes would fall. I finally got through the door, put them all down on the living room floor, and sat down to rest for a moment.
Next comes my favourite part: opening the parcels. But I looked for ages and could not find the scissors. In the end I used my key to cut open the tape on the box.
The moment the box opened, my cat Xiao Hua came running over. She did not look at what was inside at all. She only wanted to sit in the empty box.
The first parcel was that little bed I bought for her, soft and warm. I put the bed on the floor, Xiao Hua took one look at it, turned around and sat back down in the box.
I spend money buying her a bed, and she likes the free box better. Anyone with a cat probably knows this feeling.
So I just put the bed next to the box and waited until she felt like getting in herself. That is what having a cat is like. You cannot make her listen to you. You can only wait for her to get used to it.
The second parcel was the dress. I took it out and held it up against myself, and my heart sank right away. The colour was not quite like the photo, and it was a size bigger than I expected.
Luckily, when you shop online in China, you can usually return things within seven days for any reason. Whether you just do not like it or you got the wrong size, you can send it back.
I tapped a few times on my phone and wrote four words: the size does not fit. The next day a courier came to my door and took the dress away. Through the whole thing, I never took a step outside.
The third parcel was the smallest. It was the baking tin I need for making cakes. I washed it clean and put it in the kitchen cupboard, and tomorrow I can start using it.
After I finished unboxing, I looked around the living room. The floor was covered in cardboard boxes, plastic bags and paper. Buying it takes one minute, but cleaning up takes half an hour.
I picked up the paper piece by piece, and just as I reached for the biggest box, I looked down and found Xiao Hua already fast asleep inside it.
She was sleeping so soundly, her little belly going up and down, that I really did not want to wake her up. All right then, I guess this box gets to stay.
Honestly, shopping online these days really is so convenient. Whatever you want, a few taps on your phone, and in a couple of days it is downstairs, without you ever leaving home.
But I have also noticed that being too convenient is not always a good thing. Buying it feels great, opening it feels even better, but the things in my home just keep piling up, little by little.
Finally, let me teach you the three most useful sentences. Number one: I am here to pick up a parcel, this is my pickup code. Number two: please leave it at my door, thank you. Number three: I would like to return this, the size does not fit.
All right, I need to go and clear up the rest of the boxes on the floor. Thank you for coming along today to pick up and open my parcels, and I will see you next time.
Adapted from a Simply Natural Chinese YouTube episode into a complete three-line website reading. This is not a word-for-word transcript.
The reading may differ from the original video or audio.
Words to take with you
Useful words
快递
express delivery; a parcel delivery — it can mean the service, the delivery itself, or the courier
不过快递一般不会直接送到你家门口。
But parcels usually are not delivered right to your door.包裹
a parcel; a package — the physical thing, as opposed to 快递 the service
三个包裹,今天全都到了。
Three parcels, and they all arrived today.快递柜
a smart parcel locker — the bank of lockers at the foot of most Chinese apartment buildings
而是放在楼下的快递柜里。
Instead they go into the parcel lockers downstairs.驿站
a parcel station — a small shop in the compound that holds parcels too big for the lockers
或者放在小区门口的快递驿站。
Or to the parcel station at the gate of the compound.取件码
a pickup code — the number in the text message that lets you open the locker or claim the parcel
短信里有一串数字,我们叫它取件码。
The text message has a string of numbers we call the pickup code.放不进去
cannot fit in — a potential complement: 放 put + 不 not able + 进去 in
另外两个箱子太大,放不进去。
The other two boxes were too big to fit in.架子
a shelf; a rack
驿站里面有很多很高的架子。
Inside the station there are lots of very tall shelves.胶带
packing tape; sticky tape
最后我用钥匙,把箱子上的胶带划开了。
In the end I used my key to cut open the tape on the box.拆
to open up; to tear open; to take apart — 拆快递 is the whole ritual of unboxing
接下来就是我最喜欢的部分——拆快递。
Next comes my favourite part: opening the parcels.模具
a mould; a baking tin (note: 模 is read mú here, not mó)
是我做蛋糕要用的模具。
It was the baking tin I need for making cakes.七天无理由退货
seven-day no-questions-asked returns — the standard return policy for online shopping in China
一般都可以七天无理由退货。
You can usually return things within seven days for any reason.大小不合适
the size does not fit — the phrase you type in when returning clothes
我在手机上点了几下,写上四个字:大小不合适。
I tapped a few times on my phone and wrote four words: the size does not fit.上门
to come to your door — used for couriers, repair workers and home services
第二天就有快递员上门,把裙子拿走了。
The next day a courier came to my door and took the dress away.收拾
to tidy up; to clear away (拾 is neutral tone here)
买的时候只要一分钟,收拾起来却要半个小时。
Buying it takes one minute, but cleaning up takes half an hour.睡着
to fall asleep (note: 着 is read zháo here, not zhe — it marks the result, actually falling asleep)
发现小花已经在里面睡着了。
I found Xiao Hua already fast asleep inside it.方便
convenient; handy
其实现在网上买东西真的太方便了。
Honestly, shopping online these days really is so convenient.Check your understanding
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