Playback trouble? Watch on YouTube ↗

What you’ll learn

This is not my food delivery.; I did not order this.; Did you take the wrong bag?

Read every line
小悦我打开外卖袋子,里面不是鸡肉饭,而是一大碗很辣的面。糟了,外卖送错了!我是小悦。今天跟你说说,我收到别人外卖的事。

I opened the delivery bag, and inside was not chicken rice, but a large bowl of very spicy noodles. Oh no, the food delivery was wrong! I am Xiaoyue. Today I will tell you about receiving someone else's food delivery.

小悦那天下午,甜品店里很忙。到了两点,我才发现自己还没有吃午饭。冰箱里没有什么菜,我也没有时间做饭,所以我拿出手机,准备点外卖。

That afternoon, the dessert shop was very busy. When it was already two o'clock, I finally realized that I had not eaten lunch yet. There was not much food in the refrigerator, and I had no time to cook, so I took out my phone and got ready to order food delivery.

小悦我点了一份鸡肉饭,还点了一杯柠檬茶。我不太能吃辣,就在订单下面写了一句话:请不要放辣。送餐时间大约是三十分钟,我可以先继续工作。

I ordered one chicken rice, and also one lemon tea. I cannot eat very spicy food, so I wrote one sentence below the order: Please do not add chili. The delivery time was about thirty minutes, so I could keep working first.

小悦下单以后,我又看了一遍地址。店名、街道和电话都没有错。我还把手机放在桌上,因为骑手到了以后,可能会给我打电话。

After placing the order, I checked the address again. The shop name, street and phone number were all correct. I also put my phone on the table, because after the delivery rider arrived, he might call me.

小悦二十五分钟以后,电话响了。骑手说:“你好,你的外卖到了。我在门口。”我走出去,看见一个穿黄色衣服的骑手。他把一个袋子交给我,很快就骑车走了。

Twenty-five minutes later, the phone rang. The rider said, Hello, your food delivery has arrived. I am at the entrance. I walked outside and saw a delivery rider wearing yellow. He handed me a bag and quickly rode away.

小悦我拿着袋子回到店里,觉得有一点儿奇怪。这个袋子比一份鸡肉饭重很多,而且里面还有很浓的辣味。不过我当时太饿了,没有马上看订单上的名字。

I carried the bag back into the shop and felt that something was a little strange. This bag was much heavier than one chicken rice, and there was also a strong spicy smell inside. But I was very hungry at the time, so I did not immediately check the name on the order.

小悦我打开袋子,看到一大碗辣面、两串鸡翅,还有一瓶可乐。可是我点的是鸡肉饭和柠檬茶。我马上说:“这不是我的外卖。”

I opened the bag and saw a large bowl of spicy noodles, two chicken-wing skewers and a bottle of cola. But I had ordered chicken rice and lemon tea. I immediately said, This is not my food delivery.

小悦我拿出手机,认真看自己的订单。地址没有错,店名也没有错。可是袋子上的号码不是我的号码。看来骑手拿了两份外卖,然后把它们送反了。

I took out my phone and carefully checked my order. The address was correct, and the shop name was also correct. But the number on the bag was not my number. It looked like the rider had picked up two food orders and then delivered them to the wrong people.

小悦我马上给骑手打电话。我说:“你好,刚才的外卖送错了。我点的不是辣面,是鸡肉饭。你是不是拿错袋子了?”骑手听了一下,说:“对不起,我马上看一下。”

I called the rider right away. I said, Hello, the food you just delivered was wrong. I ordered chicken rice, not spicy noodles. Did you take the wrong bag? The rider listened and said, I am sorry. I will check right away.

小悦过了一会儿,他告诉我,另一位客人也给他打了电话。那位客人收到了我的鸡肉饭。骑手说:“麻烦你先不要吃,也不要打开里面的小盒子。我五分钟以后回来换。”

After a little while, he told me that the other customer had also called him. That customer had received my chicken rice. The rider said, Please do not eat it yet, and do not open the small boxes inside. I will come back to exchange it in five minutes.

小悦我说:“好的,我在店门口等你。”虽然我很饿,但是我没有碰那份辣面。因为那是别人的午饭。如果我吃了,对方就不能拿回去了。

I said, Okay, I will wait for you at the shop entrance. Although I was hungry, I did not touch the spicy noodles. Because that was someone else's lunch. If I ate it, the other person could not take it back.

小悦几分钟以后,骑手回来了。他拿着另一个袋子,一直跟我说对不起。我把辣面交给他,他也把鸡肉饭交给我。我们一起看了订单号码,这一次终于对了。

A few minutes later, the rider came back. He was holding another bag and kept apologizing to me. I gave the spicy noodles to him, and he gave the chicken rice to me. We checked the order numbers together, and this time it was finally correct.

小悦可是我打开自己的袋子,又发现一个小问题。鸡肉饭在里面,柠檬茶却不在。我问骑手:“我的饮料是不是少了一杯?”他看了看车上的袋子,但是没有找到。

But when I opened my own bag, I found another small problem. The chicken rice was inside, but the lemon tea was not. I asked the rider, Is my order missing one drink? He checked the bags on his scooter, but he could not find it.

小悦骑手让我在手机上联系商家。我给店里发消息:“你好,我的订单里少了一杯柠檬茶。”商家很快回复,说可能忘了放进去。他们问我是想再送一杯,还是直接退款。

The rider asked me to contact the restaurant on my phone. I sent the restaurant a message: Hello, my order is missing one lemon tea. The restaurant replied quickly and said they might have forgotten it. They asked if I wanted them to deliver another cup or give me a refund directly.

小悦我已经等了很久,所以我选择退款。几分钟后,柠檬茶的钱回到了我的账户。鸡肉饭还是热的,我终于可以吃午饭了。那天的外卖有一点儿麻烦,不过问题最后都解决了。

I had already waited a long time, so I chose a refund. A few minutes later, the money for the lemon tea returned to my account. The chicken rice was still warm, and I could finally eat lunch. That day's food delivery was a little troublesome, but in the end all the problems were solved.

小悦今天可以记住这几句话:这不是我的外卖。我点的不是这个。你是不是拿错袋子了?我的订单里少了一杯饮料。可以退款吗?下次收到外卖,先看名字和订单号码,再打开袋子。你收到过送错的外卖吗?我们下次继续用简单中文聊真实生活!

Today you can remember these sentences: This is not my food delivery. I did not order this. Did you take the wrong bag? My order is missing one drink. Can I get a refund? Next time you receive food delivery, first check the name and order number, and then open the bag. Have you ever received the wrong food delivery? Next time, let us keep talking about real life in simple Chinese!

Adapted reading

Adapted from a Simply Natural Chinese YouTube episode into a complete three-line website reading. This is not a word-for-word transcript.

The reading may differ from the original video or audio.

Words to take with you

Useful words

外卖

wài mài

food delivery; takeout

外卖送错了。

The food delivery was delivered incorrectly.

订单

dìng dān

order

我认真看自己的订单。

I carefully checked my order.

地址

dì zhǐ

address

地址没有错。

The address was correct.

骑手

qí shǒu

delivery rider

骑手到了以后会给我打电话。

The rider will call me after arriving.

辣

là

spicy

请不要放辣。

Please do not add chili.

拿错

ná cuò

take the wrong one

你是不是拿错袋子了?

Did you take the wrong bag?

送反

sòng fǎn

deliver two things to the wrong recipients

骑手把两份外卖送反了。

The rider swapped the two deliveries.

少

shǎo

be missing; lack

我的订单里少了一杯饮料。

My order is missing one drink.

联系

lián xì

contact

请在手机上联系商家。

Please contact the restaurant on your phone.

商家

shāng jiā

merchant; restaurant

商家很快回复了。

The restaurant replied quickly.

退款

tuì kuǎn

refund

我选择了退款。

I chose a refund.

解决

jiě jué

solve; resolve

问题最后解决了。

The problem was resolved in the end.

Check your understanding

5 questions · up to 50 points

+10 per correct answer

Loading your quiz…