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What you’ll learn

Ask about other trains, request a date change and explain a backup travel plan.

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小悦我点开买票页面,只看到三个字:没有票。糟了,十一去苏州的火车票卖完了!

I opened the booking page and saw just three Chinese characters: no tickets. Oh no—the train tickets to Suzhou for the National Day holiday were sold out!

小悦十月一日是中国的国庆节。很多人从十月一日开始放假,所以这几天也叫“十一黄金周”。有人回家,有人旅行,还有人去看朋友。火车站、机场和景点常常有很多人。

October 1 is China’s National Day. Many people begin their holiday on October 1, so these days are also called “National Day Golden Week.” Some people go home, some travel, and others visit friends. Train stations, airports, and tourist sites are often very crowded.

小悦上个星期,朋友安安问我:“十一我们去苏州玩两天,好吗?”我很喜欢苏州的小桥和老房子,就马上说好。我们想十月二日早上从杭州出发,十月三日晚上回来。

Last week, my friend An’an asked me, “Shall we go to Suzhou for two days during the holiday?” I really like Suzhou’s little bridges and old houses, so I agreed right away. We wanted to leave Hangzhou on the morning of October 2, and come back on the evening of October 3.

小悦我们先看了酒店。离老街不远的一家小酒店还有房间,价格也可以。安安很快订了一间双人房。她说:“酒店订好了,现在只差火车票了。”

First, we looked at hotels. A small hotel not far from the old street still had rooms, and the price was acceptable. An’an quickly booked a twin room. She said, “The hotel is booked, and now all we need are the train tickets.”

小悦我们以为火车很多,晚一点儿买也没关系。可是我打开手机一看,十月二日早上的票全都卖完了。八点、九点和十点的车都没有票。我又看了下午的车,还是没有。

We thought there were many trains, so buying the tickets a little later would be fine. But when I opened my phone, all the tickets for the morning of October 2 were sold out. The eight, nine, and ten o’clock trains all had no tickets. I also checked the afternoon trains, but there were still none.

小悦我有一点儿着急,因为酒店已经订好了。我给安安打电话,说:“火车票卖完了,我们怎么办?”安安问:“还有别的车次吗?”我说:“有一班很早的车,但是早上五点半就要出发。”

I became a little anxious, because we had already booked the hotel. I called An’an and said, “The train tickets are sold out. What should we do?” An’an asked, “Are there any other trains?” I said, “There is a very early train, but it leaves at 5:30 in the morning.”

小悦五点半太早了。我们要四点起床,而且那个时间没有地铁。打车去火车站也不便宜。安安说:“那我们可以改到十月三日吗?”

Five thirty was too early. We would have to get up at four, and there was no subway at that time. Taking a taxi to the train station would not be cheap either. An’an said, “Then can we change it to October 3?”

小悦我马上换了日期。十月三日上午还有两张票,但是这样我们只能在苏州住一个晚上。我们订的酒店也要改时间。我先看了酒店订单,发现免费取消的时间还没有过。

I changed the date right away. There were still two tickets on the morning of October 3, but then we could stay in Suzhou for only one night. We would also have to change our hotel dates. I first checked the hotel booking, and found that the free-cancellation deadline had not passed yet.

小悦我联系酒店,问:“你好,我想改一下入住时间,可以吗?”酒店回复说,十月三日已经没有空房了。如果取消原来的订单,再订别的酒店,价格会高很多。

I contacted the hotel and asked, “Hello, I’d like to change my check-in date. Is that possible?” The hotel replied that there were no rooms left for October 3. If we canceled the original booking and booked another hotel, the price would be much higher.

小悦这时候,安安有了一个新想法。她说:“黄金周到处都是人,我们一定要去苏州吗?杭州附近也有很多好玩的地方。”我想了想,觉得她说得对。

At that moment, An’an had a new idea. She said, “Everywhere is crowded during Golden Week. Do we have to go to Suzhou? There are also many fun places near Hangzhou.” I thought about it and felt that she was right.

小悦我们开始看杭州附近的小旅行。有一个安静的小镇,坐公共汽车一个多小时就能到。那里有茶园、小河和一条老街。最重要的是,不用抢火车票。

We started looking at short trips near Hangzhou. There was a quiet small town that was just over an hour away by bus. It had tea fields, a little river, and an old street. Most importantly, we would not need to fight for train tickets.

小悦我们决定十月二日早上坐公共汽车去,晚上回杭州。这样不用住酒店,也不用很早起床。我们取消了苏州的酒店,钱很快退回来了。

We decided to take a bus there on the morning of October 2 and return to Hangzhou that evening. That way, we would not need a hotel, and we would not have to get up very early. We canceled the Suzhou hotel, and the money was refunded quickly.

小悦旅行计划变了,我开始有一点儿失望。可是安安说:“少去一个热门景点,也许会更轻松。”我觉得很有道理。黄金周旅行不一定要去很远的地方。

When our travel plan changed, I felt a little disappointed at first. But An’an said, “Going to one less popular tourist site might make the trip more relaxing.” I thought that made a lot of sense. A Golden Week trip does not have to be far away.

小悦后来我们又做了一个简单的计划。早上先去茶园,中午在小镇吃饭,下午逛老街。我们还准备带水、帽子和一点儿零食。如果人太多,我们就早点儿回家。

Later, we made another simple plan. We would visit the tea fields in the morning, eat lunch in the small town, and walk around the old street in the afternoon. We also planned to bring water, hats, and some snacks. If it was too crowded, we would go home early.

小悦这次我学到了,黄金周出门最好早点买票,也要准备第二个计划。如果票卖完了,可以看看别的车次,也可以改日期。真的没有合适的票,就换一个地方。

This experience taught me that it is best to buy tickets early for Golden Week trips, and to prepare a second plan. If the tickets are sold out, you can check other trains, or change the date. If there really are no suitable tickets, then choose another place.

小悦今天可以记住这几句话:火车票卖完了。还有别的车次吗?我想改一下时间。这个订单可以免费取消吗?我们换一个旅行计划吧。

Here are some useful sentences: The train tickets are sold out. Are there any other trains? I would like to change the time. Can this booking be cancelled for free? Let us change our travel plan.

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Words to take with you

Useful words

黄金周

huáng jīn zhōu

Golden Week holiday

十一黄金周有很多人旅行。

Many people travel during National Day Golden Week.

卖完

mài wán

be sold out

火车票卖完了。

The train tickets are sold out.

车次

chē cì

train service

还有别的车次吗?

Are there any other trains?

出发

chū fā

set off; depart

我们早上从杭州出发。

We leave Hangzhou in the morning.

双人房

shuāng rén fáng

twin room

我们订了一间双人房。

We booked a twin room.

改

gǎi

change

我想改一下时间。

I would like to change the time.

入住

rù zhù

check in

我想改入住时间。

I would like to change the check-in date.

取消

qǔ xiāo

cancel

这个订单可以免费取消吗?

Can this booking be canceled for free?

附近

fù jìn

nearby

杭州附近有很多好玩的地方。

There are many fun places near Hangzhou.

茶园

chá yuán

tea field; tea garden

我们早上先去茶园。

We will visit the tea fields first.

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