
退货为什么被拒绝了?
Why was my return rejected?
The jacket is too small, but the tag is gone. Practise explaining facts, requests and evidence to customer service with Xiaoyue and Leo.
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126 published lessons

Why was my return rejected?
The jacket is too small, but the tag is gone. Practise explaining facts, requests and evidence to customer service with Xiaoyue and Leo.

My Package Is Missing! 📦 Slow Chinese Story | 快递不见了
Your phone says the package was delivered—but the shelf is empty. Follow Xiaoyue through a real parcel-pickup problem and learn how to check a pickup code, ask which shelf a package is on, say someone may have taken it by mistake, contact the courier, and verify a name and phone number. Chinese, pinyin and English stay on screen.

十一出游怎么避开人山人海?Golden Week Travel | Chinese Podcast
Golden Week starts tomorrow, but Leo's attraction is fully booked and his hotel price has quadrupled. Xiao Yue helps him rebuild the trip with reservations, off-peak timing, and a realistic backup plan.

What if the train tickets are sold out?
The train tickets are sold out, but the hotel is already booked. Compare changing dates, hotels and destinations with Xiaoyue.

学了就忘?How to Remember What You Learn | Chinese Podcast
Leo studied twenty new words, but the next day he remembers only one: 'forget.' Xiao Yue helps him replace passive rereading with active recall, spaced review, mixed practice, and useful mistake analysis.

Wrong Food Delivery! 🥡 Slow Chinese Story | 外卖送错了
Xiaoyue opens her lunch and finds spicy noodles instead of chicken rice—the delivery rider swapped two orders! Follow this practical HSK 2-3 slow Chinese story and learn how to say that an order is wrong, ask whether someone took the wrong bag, report a missing drink, and request a refund. Chinese, pinyin and English stay on screen.

听得懂说不出?3 Ways to Keep Speaking | Chinese Listening
Leo understands a customer's question about a less-sweet cake, but can only say 'yes.' Xiao Yue helps him recover with simple sentences, specific clarification questions, and ways to explain a missing word.

Wrong Appointment Day! 🦷 Slow Chinese Story | 预约时间听错了
Xiaoyue arrives ten minutes early—only to learn her dental appointment was yesterday! Follow this practical HSK 2-3 slow Chinese story and learn how to make an appointment, confirm a date and time, ask someone to repeat, and avoid a wasted trip. Chinese, pinyin and English stay on screen.

将就一下 — Make Do or Settle? | Chinese Listening
Leo is caught in a downpour, and the only raincoat Xiao Yue can offer is far too small. Can he 将就一下 — make do for now — or should he refuse to settle? In this natural HSK 4–5 conversation, they unpack 将就, 凑合, 迁就 and 妥协, and learn when a temporary compromise is sensible and when it crosses a line.

I Shrunk My Sweater! 🧺 Slow Chinese Story | 毛衣洗小了
Xiaoyue’s favorite new sweater comes out of the washing machine much too small! Follow this relatable laundry mistake in a slow HSK 2–3 Chinese story.…

‘不至于吧’ — Not That Serious… Or Dismissing You? | Chinese Listening
Leo burns a tray of cookies and declares his cooking career over. Xiao Yue replies 不至于吧 — but is she reassuring him or dismissing how he feels? In this natural HSK 4–5 conversation, learn how tone, context, and relationships change this common Chinese phrase.

I Burned the Cake! 🎂 Slow Chinese Story | 蛋糕烤糊了
A birthday cake turns black in the oven—but Xiaoyue still has an order to finish! Follow her small baking disaster in this slow HSK 2-3 Chinese story. Practice talking about time, mistakes, trying again, and getting something just right, with Chinese, pinyin and English on screen.